Common Questions

Download and extract the ZIP file, open your browser’s extensions page, enable Developer mode, and choose Load unpacked. Select the extracted folder that contains manifest.json.

OFDownloader supports Chrome, Firefox, and Microsoft Edge. Other Chromium-based browsers can usually use the Chrome version, but compatibility may vary by browser and version.

Download the current release and replace the previously extracted extension files. Then open the browser’s extensions page and reload the OFDownloader extension.

No. OFDownloader does not ask you to enter your OnlyFans password. Sign in to OnlyFans through the normal website before using the downloader.

Downloads are processed locally on your device. Payment is handled separately by Stripe and does not change where media downloads are processed.

Yes. Select one creator, click Download, and choose the content filters you need. OFDownloader adds matching accessible items to Download Center and automatically filters items that have already completed.

First confirm that OFDownloader is enabled, then refresh the page. If the button is still missing, temporarily disable other content-blocking or downloader extensions and reload the page.

A temporary network interruption can cause a protected video download to stop. Retry the download first; OFDownloader automatically filters items that already finished, so completed items will not be downloaded again. If it still fails, check that the content remains available to your account.

Payments are processed through Stripe. OFDownloader does not directly collect or store your card details.

Yes. Each account can use one three-day free trial. The trial cannot be restarted on the same account after it has been used.

Yes. Refund requests are accepted within seven days of payment. Contact support with the email address used for the purchase so the payment can be located.

Email [email protected]. Include your browser, operating system, OFDownloader version, and a short description of the problem. Do not send passwords, session cookies, or private media.